PAYMENT AND SHIPMENT:
You can trust our products and services whether online or offline. Just type in your E-mail dialog box: your E-mail address or click on our E-mail info@rugonsale.com, and select (copy and past) code of any rug or describe Your desired design, color, style and size (length and width in Cm, Inch or Feet) then click send.
We will E-mail you info/pictures of your selected rugs or described one. If we don't have your desired rugs, we will refer you to right place near you for free, there is no obligation and no purchase necessary.
HOW TO: BUY, PAY FOR and RECEIVE YOUR ORDER:
Purchasing Rug from "Rug on sale" is easy as 1 - 2 - 3.
1 - Click on our E-mail addresses, either one: info@rugonsale.com or sale@rugonsale.com, located at the bottom of rug picture that you are looking for. A "New Message" window will open, showing our E-mail address in text box TO:.
2 - On the Subject: box, type your inquiry and on the text box type Name and Code number of rug or rugs if you select more then one rug. You can copy and past Name and Code number of rugs to avoid any mistake. You can also type your question or comment in text box.
3 - Click on Send button, located on the top left corner of New Message window.
Congratulation: you've done successfully and we will send you more pictures with information in detail on the rug or rugs you are looking for, to improve your knowledge.
We are located at: 6010 Stevenson BLVD #109 - Fremont, CA 94538 - USA.
Our phone number is: 510 687 1550 and our Fax number is: 510 687 9794
If you decide to purchase one or more of our beautiful well designed, natural dyed hand made Rugs, then we accept credit card, cashier check, money order and of course your personnel check. We usually ship the orders, using UPS or FedEx ground service upon clearance.
Delivery time is 4 days to 6 days depending your geographical location and we will be in touch with you till you receive your order. Your satisfaction is guarantied.
EXCHANGE< STORE CREDIT & RETURN POLICY:
All purchase are final. There is an exception on purchasing Area Rugs. If Design, Stile, Size, Color oe Conbination of Color doesn't fit your area, you may during 3 Days request for exchange or store credit. Returned Rugs for exchange within 3 days should be in good condition and user satisfaction standard with no damage, in the same package and necessary documents. Return items should be shipped with the same carrier that you have had received.
Your privacy is very important to us and we do not trade on your identification information in any way. Your use of our web site in some pages , specially in semi-Antique and Antique rugs, needs your corporation to enter your correct and complete name and E-mail Address. in addition if you select some rugs to purchase, then we need your credit card number, expiration date, Secured Number in back of Card and your exact address to ship your inquiries. However we have no control on the Internet and you are the only one responsible on your own, whether or not you wish to fill out the forms. If you would not to fill out the forms but still are willing to purchase some items that you are interested on, please call 510 687 1550 and ask for Ata or Fax us at: 510 687 9794 to the attention of Ata and may we find you a safer way to keep your information confidence and secure. For more information on your privacy, please review our privacy policy and Terms of use of our Services.
Following is a sample form to register with us. After submitting this form you will be able to use our Question and Answer System.
Marked Boxes on red* are required: